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Visa Check Card

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It’s the fast, convenient, and secure way to pay.

  • A Visa Check Card is a type of “debit” card that looks like a credit card, but acts like a check.
  • It will save you time because it’s faster than writing a check.
  • It can be used a millions of locations worldwide, and at ATMs with the PULSE, Cirrus and Allpoint logos.
  • There is no credit card debt incurred because money is taken directly out of your checking account, so you save money on interest charges.
  • Personal information is not exposed on paper checks

Learn more about the advantages of our Visa Check Card with our helpful FAQ section.

If your card is lost or stolen, you may report it to any credit union location during regular office hours or call our Audio Amigo anytime at (210) 225-0708 or (800) 644-4748 and press option 4 or you may also log in to home banking, click Other Options then Lost or Stolen ATM/Debit Card.

IMPORTANT NOTE: Your Personal Identification Number (PIN) serves as your electronic signature and provides access to your financial records. Memorize your PIN; do not write it down. You must not disclose or share your (PIN) with anyone or allow anyone to watch when using it. Be sure to keep your PIN in a safe place.

 

FAQs


?  How do I use the Visa Debit Card?

Think of the card as your ATM card and checkbook rolled into one easy-to-use card. Your card is accepted everywhere you see the Visa symbol, around town and around the world.

There is no fee for using the card when pressing the “debit” or “credit” button.


?  If I press “credit,” do I incur debt?
No. The card works the same for purchases whether you push “debit” or “credit.” You must subtract the amount of your purchase from your checkbook.

?  Are the funds withdrawn from my checking account immediately?
No. Once the purchase is authorized, that amount is put on hold until the transaction comes through. It will be deducted from your account within two or three days for a signature transaction, or immediately for a PIN-based transaction.

?  What are my daily transaction limits?
You may purchase up to a maximum $2000 per day if there are sufficient funds in your account. You may withdraw or purchase from ATM or POS terminals up to a maximum of $500 in any one day if there are sufficient funds in your account.

?  Do I have to use my PIN?
Only if you want cash.

?  Is there any reason I would ever want to press “debit”?
If you want cash back over the amount of your purchase, you would have to press “debit” or “ATM” and then enter your PIN.

?  Can my card be used without my signature, or without a PIN?
Only at gas pumps.

?  Will I ever be charged for more than the amount of my purchase?
Yes. Certain merchants change the authorization amount. However, the merchant should not charge your account an amount different from your actual purchase. If this is done, please contact the merchant immediately. You may want to clarify with the merchant prior to making the purchase, if they change the authorization amount. Some merchants that commonly change the authorization amounts are: hotels; airlines; car rentals; pay-at-the-pump; restaurants; bar tabs, but are not limited to the preceding merchants.

?  What if a thief uses my debit card?

If a thief withdraws funds from your account and causes checks to bounce, River City FCU will cover your NSF fees, as long as you let us know immediately that the card is missing.

If your card is lost, stolen or not received, contact us immediately and we will disable the card and order you a new one.  Another way to cancel your card(s) is by calling our Audio Amigo telephone response system anytime at (210) 225-0708 or (800) 644-4748, and select menu option “4.” You may also log in to home banking, click Other Options then Lost or Stolen ATM/Debit Card.