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Welcome Southeast Community Credit Union members!
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River City Federal Credit Union welcomes the 1,225 members of Southeast Community Credit Union effective July 1. Two organizations with rich histories in Bexar County have come together to better serve you.
We know the things you’re probably thinking about are those things you count on the most to help manage your finances.
- Beginning Thursday, July 1, 2010, you should be able to access your SECCU accounts and services at any River City FCU location.
- The office hours at our new Southeast Office at 7131 Fairlawn currently remain the same at 9-5 Monday-Friday.
- You may send loan payments, deposits or other requests for service to:
River City Federal Credit Union
PO Box 12689
San Antonio, TX 78212-0689
By calling our Member Service Center at 210.225.6866 or 800.535.3322, you can get information about your account, apply for a loan, or ask questions about our products and services,
In addition, you can access your account in English or Spanish by calling our audio response system, “Audio Amigo” at 225.0708 or 800.644.4748.
We take our responsibility to our members very seriously. You have our commitment to be your advocate, providing you the resources you need to better manage your money and make informed financial choices. After all, we’re the partner you can depend on.
If you have any questions or concerns that come up, just give us a call. We'll be happy to help you.
Answers to your merger questions
Your Regular Share/Savings Account
As of July 1, 2010, your current account number will be expanded to a six digit number. For example: If you have a two digit account number, you will add a 9 and three zeros in front of it. So a two digit account number such as 22 would become 900022.
Share Certificates
If you have share certificate(s), they will retain their current rate and maturity. At maturity, your certificate will be transferred to your regular Share account. However, if you choose to renew your certificate, you will have more options and terms available (see Rates and Fees).
Share Draft / Checking Account
If you have a Southeast Community Credit Union checking account, your account will be automatically converted to our free Smart Choice checking account. You can continue using your SECCU checks until they run out. Or at your convenience, you can come into the office and receive one complimentary box of River City FCU checks.
Dividends
Dividends on all RCFCU share accounts are compounded daily and paid monthly (see Rates and Fees).
ATM Card
If you have an ATM card with your SECCU savings account, you can continue to use your card until June 27, 2010. On or after June 28, you can come by the office to be issued your new RCFCU ATM card.
If you have an ATM card with your SECCU checking account, you will be reissued a Debit Card. Members will be able to choose their own PIN numbers on both the ATM and Visa Check Card (debit card).
Loans
If you currently mail in your loan payments, you may continue to do so. Just use the address shown below:
River City Federal Credit Union
PO Box 12689
San Antonio, TX 78212-0689
Payment coupons can be issued upon request.
Credit Card
You can continue to use your Southeast Community Credit Union MasterCard as normal. You will receive a separate mailing from River City FCU describing how we will convert this card to an RCFCU credit card.
Direct Deposit, Automatic Payment/Transfers
These types of transfers will continue without interruption for your loans, savings, and investments. It may be necessary for you to update the routing and account numbers after July 1. Contact us so that we may provide you with this information.
Internet Banking
Online Banking for SECCU will be discontinued as of June 30, 2010. However, you can access your RCFCU accounts at no charge by visiting www.rivercityfcu.org. The first time you use the RCFCU home banking, follow the prompts and use the last four digits of the primary member’s social security number for the password.
Multiple Accounts
If you already have an account with River City FCU, you can call to have your accounts combined into one RCFCU account or you may leave them as separate accounts.
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